Taking care of your jewellery

My jewellery is designed to be worn and enjoyed. I feel honoured that a piece I have made is part of your evolving life story, and I want your jewels to keep looking wonderful for a lifetime and beyond. I am always happy to have a piece back for a deep-clean at the studio, or to check the settings are still secure. Just get in touch to arrange a time

You can keep your piece looking it's best by following a few simple care guidelines

  • Clean your jewellery using hot water with a few drops of mild detergent (e.g. washing up liquid) Soak your piece for 5 minutes, before using an old toothbrush to clean behind stones and all those tricky to get to places. Dry throughly with a paper towel or tissue

  • Remove jewellery before practical activities like weights, gardening, DIY, cleaning, painting and crafts. This will help protect your jewels from repetitive impacts that can dislodge gems, damage settings or wear down gold

  • Try not to expose your jewellery to harsh chemicals which could discolour stones - such as chlorine, bleach and ammonia

  • Take your jewellery off before applying face creams, perfumes and moisturiser as these can leave residue and build up over time, dulling the stones sparkle and finish

  • When you aren't wearing it, I recommend storing your jewels in the porcelaine box that came with your jewellery

  • Stones can move and loosen in their settings over time. Whilst I take great care to set stones securely, I recommend you check your jewellery once or twice a year to see if any stones feel, look or sound loose. If you have any concerns, stop wearing your jewellery and get in touch so that I can check the piece professionally

  • Precious materials will naturally change and wear over time - defined edges and details become softened, matte surfaces become shiny. This is a natural part of enjoying and wearing jewellery over many years. Please get in touch to discuss repairs, have the textured matte surface restored, or to replace broken or missing gems. Costs are assessed on a case-by-case basis


Your guarantee

Each piece of jewellery is handcrafted in my Sussex studio and slight variations in form, symmetry and material are part of the unique character of my work

Precious gemstones are all completely unique and will have a galaxy of slight variations in colour, clarity, inclusions, tone and cut. This is part of their intrinsic beauty, and why no two pieces of jewellery will ever be the same

You (the wearer) are responsible for the care of your jewellery

Manufacturing defects are extremely unusual, but are covered up to 12 months from the date of purchase. Please note this does not cover general wear and tear, misshapen pieces, damage or problems deemed to be caused by improper care. In these instances, repairs and associated costs are assessed on a case-by-case basis. Please get in touch to talk about next steps

Please note that any work carried out on your jewels by another jeweller will void this guarantee

Items in trust & insurance

All heirloom jewellery left in my care during the commissioning process is kept in a locked safe and insured as an 'item in trust' for its material replacement value. For example, in the event of loss, a 10gm 18ct gold bracelet would be valued at that days 18ct gold fix to replace the raw bullion NOT the retail value of the bracelet. If you need additional insurance cover for retail replacement values of your heirloom jewellery, please ensure your jewels are covered under your own insurance policy while they are in my care. In such cases I require written paperwork to this effect

I recommend insuring your finished jewellery and am happy to provide a retail replacement value for your insurer. Whether your jewellery is added to an existing home insurance policy, or covered with a specialist jewellery insurer, please make sure your treasures are covered for wear inside and outside the home